Have a question, need help with your account, or just want to say hello? Pick the channel that works best for you — we typically respond within a few hours.
The quickest way to reach us. Send a message anytime — we usually reply within a few hours during working hours. Great for quick questions, account help, or sending payment confirmations.
Prefer email? We've got you covered. Reach out for subscription queries, billing questions, feedback, or anything else. We respond to every message, usually within 24 hours.
Send us your email address and mobile number via WhatsApp or email after paying. We'll activate your account within 24 hours and you can log in immediately.
Your email address is your username and your mobile number is your password. You can contact us to update your password anytime.
Usually within a few hours of receiving your details — often sooner. If it's been more than 24 hours, just message us and we'll sort it out immediately.
We don't offer refunds on digital subscriptions unless there is a problem on our side — like access not being granted or extended downtime. See our Refund Policy for full details.
Absolutely. Just make a new payment and send us your details again. We'll reactivate your account right away.
Outside these hours? Leave a message on WhatsApp or send an email — we'll get back to you the next working day.
Pick a plan that works for you and get access to the full MandalaCraft studio within 24 hours.