MandalaCraft is a digital subscription service. Once your account is activated and access is granted, we generally do not offer refunds — this is standard for digital products. However, if the issue is on our end, we will always make it right.
All payments are final. We do not offer refunds for change of mind, unused time, or subscription periods where access was provided as expected. By subscribing you acknowledge that you are purchasing access to a digital service that is delivered immediately upon activation.
If you believe you are entitled to a refund, contact us within 7 days of the issue with your email address and payment details. We will review and respond within 3 working days.
Our subscriptions do not auto-renew — you will never be charged again without taking action yourself. There is nothing to cancel.